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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Handling and postage
Our online store only available for residents in Australia and New Zealand, price is included postage. for refund will be the price of the product itself, postage will not refundable.

can be made by Paypal. Bank Deposit or pay by credit card by call us on 02 9314 2125 or email: ellisbella@ellisbella.com.au

Order will release for dispatch only upon receipt of payment in full. Orders are normally dispatched within 1-2 working days. Estimated delivery time is 2-3 working days from dispatch. In the event of postal delay, please allow up to 10 working days maximum. We endeavor to keep our stock system as accurate as possible. There may be occasions where an item has gone out of stock in the time between you placing your order, and your order being processed. We do not ordinarily hold backorders*. If an item is out of stock at the time of processing your order, we reserve the right to cancel this item. We will refund your for the item(s) and dispatch the rest of your order.

Amendments & cancellations
If you need to amend or cancel an order please contact us within 1 hour of placing the order via contact us.

all exchange upon on stock available, for exchange pls send it back with a prepaid return enverlope with your postal address, and the size you prefer, and exchange No. Please note two way postage will be on customers cost.

When returning items for refund or exchange it is your responsibility to return the goods to us at your cost unless there has been an error in your order. If you wish to return any items for refund you must inform us via email contact us within 7 days of receipt

All return items:
Unworn in original packaging With tags attached Tights or underwear must be in unopened packaging Faulty items Return via Standard postage to:

Returns Dept.
Ellis Bella Shop 2, 679-685 Anzac Parade Maroubra NSW 2035 We request that you obtain proof of posting (either a Certificate of Posting or postage receipt). We cannot accept responsibility for lost parcels unless you have proof of posting. Items returned postage unpaid may not be delivered

We will happily refund or exchange (if available) if you are not 100% satisfied, provided that items are returned to us within 14 days in unused, original and resaleable condition. All associated freight charges are borne by the purchaser, and refunds are issued only the price itself, postage is not refundable. Prices are displayed net shipping, and postal charges will be added to your order during the checkout process. Shipping is calculated on the basis of order weight and postcode - a shipping estimator is available from the shopping cart pages. We generally ship by way of Australia Post parcel post - however, we may elect to use an alternative carrier without prior notice. Our shopping cart currently supports regular parcel post or registered post options, and express post can be arranged.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TWC Network (Sydney) Pty Ltd. The collective work includes works that are licensed to TWC Network (Sydney) Pty Ltd. Copyright 2003, TWC Network (Sydney) Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TWC Network (Sydney) Pty Ltd or purchasing TWC Network (Sydney) Pty Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TWC Network (Sydney) Pty Ltd or to purchase TWC Network (Sydney) Pty Ltd products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TWC Network (Sydney) Pty Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of TWC Network (Sydney) Pty Ltd used in the site are trademarks or registered trademarks of TWC Network (Sydney) Pty Ltd

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, TWC Network (Sydney) Pty Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. TWC Network (Sydney) Pty Ltd does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TWC Network (Sydney) Pty Ltd does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
TWC Network (Sydney) Pty Ltd shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TWC Network (Sydney) Pty Ltd has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a TWC Network (Sydney) Pty Ltd product is mistakenly listed at an incorrect price, TWC Network (Sydney) Pty Ltd reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TWC Network (Sydney) Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TWC Network (Sydney) Pty Ltd shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TWC Network (Sydney) Pty Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

TWC Network (Sydney) Pty Ltd may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TWC Network (Sydney) Pty Ltd.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TWC Network (Sydney) Pty Ltd products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TWC Network (Sydney) Pty Ltd products) must be commenced within one (1) year after the claim or cause of action arises. TWC Network (Sydney) Pty Ltd's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TWC Network (Sydney) Pty Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TWC Network (Sydney) Pty Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
TWC Network (Sydney) Pty Ltd does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TWC Network (Sydney) Pty Ltd is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TWC Network (Sydney) Pty Ltd reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TWC Network (Sydney) Pty Ltd in its sole discretion.

You agree to indemnify, defend, and hold harmless TWC Network (Sydney) Pty Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, TWC Network (Sydney) Pty Ltd may link to sites operated by third parties. However, even if the third party is affiliated with TWC Network (Sydney) Pty Ltd, TWC Network (Sydney) Pty Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TWC Network (Sydney) Pty Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TWC Network (Sydney) Pty Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).